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The Book of the Howlings of Ming, Seeker After Arcane and Esoteric Truths
Parcelnet are a bunch of wankers 
10th-Oct-2006 06:07 pm
Looi Kin-Ming
Imagine my surprise when I popped downstairs and found a card from a courier - only time I've been out of house was to post something but I guess they could have come at that time.

Now, I'd recently been notified by Amazon.co.uk that my order of Cromwell's War Machine and the season 2 BSG guide had shipped via Parcelnet so I assumed that had to be it. Called the number on the card only to find myself talking to Next Directories! Only other thing on the card was a handwritten "Amazon No 15".

Parcelnet website has no contact number and refers you back to the retailer. Amazon has no contact numbers either. Then, having sent off quick query messages to both Amazon and Parcelnet, it suddenly dawned on me: I live at No. 17... Sure enough, my neighbour had it. Would it have killed the courier to write a couple more words like "Left at"?

Another interesting comment my neighbour made: seems the package was given to him by a woman being driven round by a man in a saloon car. Huh?

I think tersely worded messages to Parcelnet and Amazon are called for...
Comments 
10th-Oct-2006 06:34 pm (UTC)
the company sounds a lil dodgy
10th-Oct-2006 07:29 pm (UTC)
I believe that Parcelnet, 'Deliver' to local agents who then make the final delivery via there car / van. Our local agent makes deliveries from his Merc, which I really can't see as being fuel efficient!
11th-Oct-2006 09:22 am (UTC)
Bloody Hell. WTF is Amazon doing using a half-assed outfit like that?!?
10th-Oct-2006 09:29 pm (UTC)
I've had deliveries from people sub-contracting like that, running out of their own cars. I actually saw a advertisment recruiting people to do it in my local paper...
11th-Oct-2006 09:24 am (UTC)
Huh. Been doing some more digging. A guy who claimed to work for them says they get paid something like 45-60p per package delivered, plus fuel costs (but only enough for one delivery attempt). Holy crap. What a bunch of cowboys.
11th-Oct-2006 01:48 pm (UTC)
Parcelnet are a load of useless bastards. As mentioned above the delivery end is a franchise operation and I suppose that somewhere there may be franchisees who are conscientious and dedicated, but wherevewr they are, they're not working round here. The bunch of morons who work this area just dump parcels on the doorstep, push a card through the door and race off as fast as they can, often not even bothering to ring the doorbell or knock on the door or anything. I live in a relatively low crime area but it's only a matter of time before one of those parcels gets nicked off my doorstep by one of the people walking by. The card doesn't even have any contact information on it.

Well, they say you get what you pay for and the companies using Parcelnet are certainly getting just that. This definitely justifies my policy of always having stuff from Amazon sent via the Royal Mail. The couriers they used to use were bad enough but Parcelnet is a sick joke.
19th-Oct-2006 12:02 pm (UTC) - ARE YOU THAT SAD
Anonymous
CARS ARE USED TO DELIVER APPROX 60 SMALL PACKAGES IN APPROX 2-3 HOURS REDUCES NUMBER OF VANS ON ROADS IN FUTURE TRY CALLING AMAZON OR SEND THEM AN E MAIL THE COURIER WILL ALWAYS COME BACK THE NEXT DAY . IF YOU DONT LIKE IT TRY GOING TO THE SHOP
17th-Nov-2006 10:29 am (UTC) - Parcelnet Courier replies ............
Anonymous
Before you slate the Parcelnet couriers, at least have the decency to read the comments on the Parcelnet Courier Forum at http://forum.skytower.me.uk

You'll be amazed at the way this company treats its couriers!
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